Warranty & Returns
Manufacturer’s defects will be replaced free of charge within 2 years of the purchase date. This offer excludes ThinOptics (see below).
Unused products may be returned or exchanged within 90 days of the purchase date.
Color and/or shape exchanges will be processed within 24 hours of receiving the returned item.
ThinOptics
Return or replace your ThinOptics within 90 days of purchase. Returns after 90 days are at the discretion of the manufacturer.
Basic Care
Remove your readers with 2 hands, straight out in front of your face.
Do not take them off by using only one hand and pulling them off to the side.
It is common for eyewear screws to come loose with daily wear. Please remember to occasionally tighten the screws that hold the temples, the bridge & the nose pads in place. You can find our Lens Care Kit here:
Try to not wear your eyewear on the top of your head. This not only stretches out the temples, but it also compromises the integrity of the hinges. Visit our La LOOP accessories collection. They are an innovative & fashionable way to wear your glasses around your neck instead of stretching them out on top of your head.
Store your glasses in their case when not in use.