Welcome to Visualites, your trusted destination for high-quality reading glasses. At Visualites, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing or using the Visualites website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

 

  1.     Personal Information: When you place an order or create an account with Visualites, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.
  2.     Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and usage data when you visit our website. This information helps us improve our website and services.

 

How We Use Your Information

Visualites uses your information for various purposes, including but not limited to:

  1.     Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.
  2.     Account Management: To manage your account, send account-related notifications, and personalize your shopping experience.
  3.     Communication: To send you promotional offers, newsletters, and updates about our products and services (you can opt out of these communications at any time).
  4.     Improving Our Services: To analyze user behavior, gather demographic information, and enhance our website’s functionality and user experience.
  5.     Security: To protect our website and your information from fraud, unauthorized access, and other security threats.

Sharing Your Information

Visualites may share your information with third parties in the following circumstances:

  1.     Service Providers: We may share your information with trusted third-party service providers who assist us in fulfilling orders, processing payments, analyzing website performance, and conducting marketing campaigns.
  2.     Legal Compliance: We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

Cookies and Tracking Technologies

Visualites uses cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your web browser settings.

Visualites uses Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Your Choices and Rights

You have the following rights regarding your personal information:

  1.     Access and Correction: You can access and update your personal information by logging into your Visualites account.
  2.     Data Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.
  3.     Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Security

We employ industry-standard security measures to protect your personal information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

Children’s Privacy

Visualites does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will take appropriate steps to remove such information.

Changes to this Privacy Policy

Visualites reserves the right to update or modify this Privacy Policy at any time. We will post any changes on this page, and the revised Privacy Policy will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Visualites Quality Lightweight Reading Glasses

939 Wheel Circle
Carbondale, CO 81623
Email: customerservice@visualites.com

Thank you for choosing Visualites. Your privacy is important to us, and we are committed to maintaining the trust you have placed in us.